Studio policies

Booking & payment

• All class and event bookings must be made in advance through our website, by phone, or in person.
• Payment is due at the time of booking to secure your spot.
• We accept all major credit and debit cards, as well as studio gift cards.
• Prices are subject to change, but confirmed bookings are locked in at the rate paid.

Cancellations & refunds

• Cancellations made more than 48 hours before a class or event are eligible for a full refund.
• Cancellations within 48 hours will receive studio credit valid for 90 days.
• Private lessons require 24‑hour notice for cancellation or rescheduling; late cancellations incur a 50% fee.
• No‑shows are not eligible for refunds or credits.
• If the studio cancels a session (rare!), you will receive a full refund or the option to reschedule.

Age requirements

• Kids’ classes are designed for ages 5–12. A parent or guardian must sign a waiver before the first session.
• Adult classes and events are 16+ unless explicitly stated as all‑ages or family events.
• Students under 18 in adult classes must have a signed parental consent form.

Studio safety

• Closed‑toe shoes are required in the pottery and kiln areas.
• Long hair must be tied back when using the potter’s wheel.
• Follow instructor guidance when handling glazes, kiln equipment, or sharp tools.
• Food and drinks are allowed only in designated areas, away from art materials.
• Report any spills, breaks, or injuries to staff immediately.

Studio conduct

• We maintain a welcoming, inclusive environment. Harassment, discrimination, or disruptive behavior will not be tolerated.
• Respect other students’ artwork, materials, and personal space.
• Clean up your workstation after each session — brushes, palettes, and wheels should be left as you found them.
• Personal belongings should be stored in provided cubbies; the studio is not responsible for lost items.

Pottery & fired work

• Fired pieces are typically ready 2–3 weeks after creation. We'll email you when they're available for pickup.
• Unclaimed work will be held for 60 days. After that, it may be donated or recycled.
• We do our best to fire all work carefully, but occasional cracks or glaze imperfections are part of the process. The studio is not financially responsible for kiln mishaps.

Last updated: June 3, 2026. For additional questions, please contact us.